Effective Date: 8/21/2025
J Hoover Transport (“Company”, “we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your information when you use our services, visit our website, or communicate with us through any means, including SMS messaging.
Information We Collect
We may collect the following types of information:
- Personal Identifiable Information (PII) such as name, email address, phone number, and mailing address.
- Driver information such as CDL details, driving records, employment history, and insurance documentation.
- Billing and payment details, including transaction records and invoicing information.
- Mobile device information, including your phone number and carrier, when you opt in to receive text messages.
How We Use Your Information
We may use your information for purposes including but not limited to:
- Dispatching, routing, and transportation coordination.
- Responding to inquiries or requests.
- Processing payments and managing accounts.
- Communicating service updates, safety notices, or company alerts.
- Sending text messages and mobile alerts (only if you have opted in).
Mobile Information Privacy
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.
All of the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Data Security
We implement reasonable security measures to protect your information from unauthorized access, disclosure, or misuse. However, no method of electronic transmission or storage is 100% secure.
Messaging Terms & Conditions
We utilize 10DLC and mobile SMS services to communicate with our customers regarding Account and Delivery Notifications. No phone/mobile number information will be shared with third parties/affiliates for marketing/promotional purposes
- Opt-in occurs when customers first send us a message and confirming opt-in by sending START to our confirmation message.
- Message and data rates may apply, message frequency will vary.
- You can opt out at any time by replying “STOP” to any message you receive from us.
- You can reply HELP, for help and contact information.
Your Rights & Choices
You may contact us to:
- Review or update your personal information.
- Opt out of specific communications.
- Request deletion of your information, subject to legal or contractual obligations.
Contact Us
J Hoover Transport LLC
Email: dispatch@jhoovertransport.com
Phone: (570) 765-6937
Address: 1245 Sunbury Path Millerstown, PA 17062
